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The Cheesecake Factory Incorporated Complaint - Chessecake Factory staff
The Cheesecake Factory Incorporated Complaint

The Cheesecake Factory Incorporated Complaint

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Chessecake Factory staff


My boyfriend and I meet at the Cheesecake Factory at the Baltimore Harbor. We came back there to celebrate our anniversary....

On 8/16/2014...we requested a outdoor table and was told our wait would be 30 minutes. We notice that several tables were empty, so my boyfriend went and question reservationist about this. She snapped at him saying, "I told you it would be 30 minutes!!!" Then when we where called, the greeter tried to seat us inside. Stated, we did not request an outside table.
Then said...you will have to go back on the waiting list. My boyfriend requested to speak to the manager and he told the greeter to go ahead and sit us outside. He led us to a table sitting in the direct sunlight, and walked back into the restaurant. I followed him and informed him that I would not be sitting there and there were plenty of tables with shade. He went back to the manager and we were allowed to sit elsewhere. Well, we ordered and I received my undirty martini that tasted so bad, that I could not even begin to drink it. The food was so-so, but the lemon chessecake was delicious....

We ate there on Saturday...by Monday I had secretory diarrhea which lasted for three days. I still have abdominal pain. I have always hear that if you piss restaurant sfaff off...they will take care of you. I now see that that is true!!! I will never dawn your doorsteps again....


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