The Cheesecake Factory Incorporated Reviews and Complaints All Reviews
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Comment by klbuesch |
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User comment:
Tonight in Naples, Florida, I had the unfortunate experience of dealing briefly with the staff in the bar area. I say briefly because 3 servers passed on the opportunity to serve me. Initially, at 7:30 pm on Thursday, I asked to sit outside and was denied. So, I sat at a hightop in the bar area. First server asked me if the bartender (Ross or Russ) had helped me yet. I said no. Then he asked me if Tiffany had helped me. Again, I said no. Then he yelled to Tiffany that she had a table and she replied that she already had 6 tables. She then attempted to ask the bartender to serve my table because she was too busy, and he said no because he had to use the restroom. This ALL happened right in front of me. I heard every word. Obviously, I got up and left. I let the hostess know that I wasn't pleased. There are many, many restaurants in Naples. Just sayin'.
Thank you...
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